Our Promise

We do everything to enable you to become an Enabler for your projects around workshop and garden. Therefore, apart from an excellent price-performance ratio, we pay very close attention to the reliable quality and safety of our products.

Above All Else, EinhellUSA® is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we created the EinhellUSA® promise.

Our Promise: EinhellUSA® warrant new, powered products for two years* from the date of purchase. If your product does not work, we will fix it by sending a part free of charge or by replacing it with the same or comparable product at no charge. How cool is that!"

When you Go With EinhellUSA®, you’re not just buying a warranty; you’re buying total peace of mind to know that you can rely on our top notch tools, top-tier customer support, complete product coverage + no hassle return policy. Call us at 1-866-346-4355 Monday – Friday 9am to 7pm EST, and Saturday – Sunday 9am to 4pm EST, email uschat with us. We’ve got you covered! 

Sometimes tools came back to us and need some tender love and care. Next, they’re rehabilitated, rebuilt and repaired until they’re nearly new! Every Factory Refurbished product comes backed by our unparalleled 90-day warranty. That’s 90 days of power, performance, and peace of mind. And if your tool needs just a bit more therapy while under warranty, let us know and we’ll give it the care it needs — guaranteed.

Excludes Power X-Change Lithium-Ion Batteries.