Warranty

 WHO CAN SEEK WARRANTY COVERAGE?

This Warranty is extended by EinhellUSA® to:

  1. The owner of this new product for residential and personal household use only.
  2. The owner of this new Machine (a “Machine” consists of a product powered by a motor) for residential and personal household use only.

 

This Warranty does not apply to products used for commercial, rental or resale purposes. Should ownership of this product/machine change during the 2-year period, please update the product’s/machine’s owner information at .

 

WHAT IS COVERED?

EinhellUSA® warrants to the owner that if this product/machine fails within 2 years from the date of purchase due to a defect in material or workmanship or as a result of normal wear and tear from ordinary household use, EinhellUSA® will send a replacement part or product, as needed, free of charge and with free shipping to the original purchaser.

If, in EinhellUSA’s sole discretion, the failed product/machine cannot be repaired with a part, EinhellUSA® will elect to either (A) send a new product/machine at no charge and with free shipping or (B) refund the full purchase price to the owner.

 

WHAT IS NOT COVERED?

This Warranty does not apply to products/machines that have been used commercially or in non-household applications. This Warranty does not cover cosmetic changes that do not affect performance. This Warranty is only valid if the product is used and maintained in accordance with the instructions, warnings and safeguards contained in the owner’s manual. EinhellUSA® will not be responsible for the cost of any unauthorized warranty repairs. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty.

Wearing parts like belts, augers, chains and tines are not covered under this warranty, and can be purchased at EinhellUSA.com or by calling (866)-EINHELL (866-346-4355). Batteries are covered in full for 90-days from the date of purchase.

Repair, replacement or refund of the purchase price are the exclusive remedies of purchaser and the sole liability of EinhellUSA® under this warranty. No employee or representative of EinhellUSA® is authorized to make any additional warranty or any modification to this warranty which may be binding upon EinhellUSA®. Accordingly, purchasers should not rely upon any additional statements made by any employee or representative of EinhellUSA®. In no event, whether based on contract, indemnity, warranty, tort (including negligence), strict liability or otherwise, shall EinhellUSA® be liable for any special, indirect, incidental, or consequential damages, including, without limitation, loss of profit or revenue.

Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Other warranties may apply for orders purchased outside the United States and Canada.

 

Refurbished Product Warranty

GENERAL CONDITIONS:

EinhellUSA® operating under EinhellUSA®, LLC warrants this refurbished product to the original purchaser for 90 days against defects in material or workmanship when used for normal residential purposes. If a replacement part or product is needed, it will be sent free of charge to the original purchaser except as noted below.

The duration of this warranty applies only if the product is put to personal use around the household. It is the owner’s responsibility to correctly perform all maintenance and minor adjustments explained in the owner’s manual.

 

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit or email us at help@EinhellUSA.com for instructions. Please be sure to register your unit beforehand to speed up this process. Certain products may require a serial number, typically found on the decal affixed to the housing or guard of your product. All products require a valid proof of purchase.

 

EXCLUSIONS:

Wearing parts like belts, augers, chains and tines are not covered under this warranty. Wearing parts can be purchased at EinhellUSA.com or by calling 1-866-766-9563.

Batteries are covered in full for 90-days from the date of purchase.

EinhellUSA® may from time to time change the design of its products. Nothing contained in this warranty shall be construed as obligating EinhellUSA® to incorporate such design changes into previously manufactured products, nor shall such changes be construed as an admission that previous designs were defective. This warranty is intended to cover product defects only.


EinhellUSA®, LLC is not liable for indirect, incidental or consequential damages in connection with the use or misuse of the EinhellUSA® products covered by this warranty. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a replacement part or unit under this warranty. Some states do not allow exclusions of incidental